Privacy Policy
How we collect, use, and protect your information
1. Introduction
Welcome to CBXperts LMS, operated by CreateBytes. We value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using CBXperts LMS, you agree to the terms set forth in this Privacy Policy. Please review it regularly to stay informed about any changes.
2. Information We Collect
We collect the following types of information to provide you with a personalized and secure learning experience:
a. Information You Provide Directly
- Personal Information: When you register, create an account, or interact with our platform, we collect personal details like your name, email address, phone number, and profile information.
- Payment Information: For purchases or course enrollments, we collect payment details like credit card numbers and billing information. This data is processed by third-party payment providers (such as Razorpay), and we do not store payment details on our servers.
b. Information Collected Automatically
- Usage Data: We collect data on how you interact with our platform, including your IP address, browser type, device information, pages viewed, and actions taken within the LMS.
- Cookies: We use cookies to personalize your experience and improve the performance of our website. You can control cookie settings through your browser.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process your enrollments, course access, payments, and facilitate your learning experience.
- To Personalize Your Experience: To recommend relevant courses, track your learning progress, and provide tailored content.
- To Communicate with You: To send important updates, notifications, newsletters, and promotional content (with your consent).
- To Improve Our Services: To analyze usage patterns and enhance the functionality of our platform.
- To Meet Legal Requirements: To comply with applicable laws, prevent fraud, and protect both you and us.
4. Data Security
We take appropriate measures to protect your personal data using industry-standard security technologies, including encryption and secure server practices. While we implement these measures, no method of data transmission over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of your data.
5. Your Rights and Control Over Your Data
You have the following rights with respect to your personal data:
- Access: You can request to view the personal data we hold about you.
- Correction: You can update or correct your information if it's inaccurate or incomplete.
- Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: You can opt-out of receiving marketing emails and notifications at any time.
To exercise any of these rights, please contact us at cbxperts@createbytes.com.
6. Data Retention
We retain your personal data for as long as you have an active account or as necessary to fulfill legal obligations or provide services. Once your data is no longer required, we will take steps to securely delete or anonymize it.
7. Sharing of Personal Information
We do not sell your personal data. However, we may share your information in the following situations:
- Service Providers: With third-party service providers who assist us in running our platform, such as payment processors, cloud storage providers, and email marketing platforms.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, court orders, or regulatory requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your data to the new owner or entity involved.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. You can manage or disable cookies through your browser settings, but please note that some features of the platform may not function properly without them.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or services. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. Please review this Privacy Policy regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal data, please contact us at:
Last Updated: March 10, 2026